Are the pictures of the original items?
Yes. I display them in my home and snap them using a small digicam. I spent a lot of hours capturing all the necessary details from different angles. Therefore, please do not steal my pictures without my written consent. If you would like to use them commercially, please email me with your request.
Where are all the items located?
All the items are in my home in Singapore, South-East Asia. Singapore is an independent republic since 1965. We are a relatively young nation. The modern history books state that Singapore was founded by the British East-India Company in 1819 by Sir Stamford Raffles. They came in search of spices. The modern Singapore now is a compact, colourful and vibrant nation where many Asian cultures and traditions blend together to form a uniquely Singaporean experience. The whole island roughly measures 647km square. We are sandwiched between our immediate neighbours: Malaysia and Thailand (to the North), Indonesia and Australia (to the South). Contrary to some popular belief, Singapore was never a part of China. However, about 90% of our population are Chinese. The indigenous people of this island were the 'Orang Laut' who fish for a living. The Chinese came in the 18th century to trade and work. Later, they sent for their family to join them and most settled here until today. My own, late grandparents immigrated from Central Java around 1911. And I am the 3rd generation of Singaporean in my family. Our national anthem is aptly titled - Majulah Singapura - in Malay (the indigenous language of Singapore). Literally translated in English, it means 'Onwards Singapore'. Composed by the late, Bapak Zubir Said, way back in 1958, depicting an era of progress and change, together as a nation. God bless our Senior Minister Mentor, Lee Kuan Yew for his foresight, tenacity and compassion, for making modern Singapore what we are today.
Do you deliver the items in Singapore?
Yes. Personal, Hand Delivery is an extra SG$30 to ONE Singapore address ONLY, irregardless of the number of items you buy. It has to be paid either in CASH, DBS or POSB bank transfer ONLY, 72 hours (3 days) from the delivery date. So, if you buy just ONE item, the delivery charge is the same as when you buy TWENTY items. It is fixed at SG$30 PER ONE DELIVERY ADDRESS IN SINGAPORE. Delivery would have to be on a that is convenient to both the buyer and me. Please note that you may NOT change or cancel the delivery order once it is fixed. Any postponement or cancellation of a confirmed delivery order on your part, will result in the SG$30 being forfeited. IF YOU ARE TO RESCHEDULE FOR ANOTHER DATE, A NEW BILL OF SG$30 IS PAYABLE WITHIN 72 HOURS (3 days) BEFORE THE NEW DELIVERY DATE.
Do you ship Internationally?
Yes. International Shipping will be done Mondays through Fridays ONLY. Weekends and Public holidays are the days that I devote my time to my family. :) The various estimated USA and Canada postage quotes are for ORDINARY AIRMAIL ONLY. The estimated delivery time is anywhere between 10-14 days. This is the cheapest form of shipping that I offer. If you know of any cheaper alternative, please advise me BEFORE you click the "Buy Now" button. Insurance is separate at US$15. Depending on your delivery zone worldwide, heavier items will have to go by the SpeedPost Worldwide Courier Service. They have a Saver Box of 10 and 20 kg which is a little cheaper than if you were to post it by Ordinary Airmail. The Singapore Post does not allow postage cost to be listed online. Therefore, using the estimated weight given, you would have to visit them at: http://www.singpost.com.sg - for the estimated costing. This Worldwide courier service delivers only to limited countries. Please email me to see if you are eligible for this form of service. Prices for this Courier service usually costs 25% (and more) than the normal SingPost Airmail rates. As a precautionary measure, PLEASE AVOID BUYING ANY FRAGILE ITEMS DURING PEAK PERIODS. Like Christmas or any major Holidays. This would reduce the chances of breakages/lost parcels. International buyers, also please note that any TAXES or DUTIES incurred in the final destination country would have to be born by you. I WILL NOT REIMBURSE or PAY ANY OF THE TAXES OR DUTIES IMPOSED ON THE PACKAGE(s) RECEIVED. If you know the weight limit of your country in order to avoid paying for import duties, please inform me immediately so that I may pack the items up to the maximum weight allowed. Please do the math. If you live outside of Singapore, the total cost for these items to be delivered to you would definitely be higher. If you intend to buy, please take into account the postage and insurance costs too. If you are eligible for taxes or import duties levied by your own government due to the description of the item or weight of the parcel, please consider that into your final cost as well.
What is the present condition of the items?
Unless otherwise stated, the items listed here are BRAND NEW pieces and FIRST QUALITY. This means that there is NO white disfigurement through the backstamp. (Please refer to the picture of the individual backstamp provided in the various product pages.) NONE of the items listed here have been repaired since they have been with me. Although some came in its Original Gift Box, others don't. Most of them still have their Original Retail Sticker attached.
Plus, all the headbands and snap clips in my store are Brand New items. They're hand-made by me at my smoke and pet-free home. So, you don't have to worry about annoying smell or allergies.
What is the asking price?
The published price IS the asking price. I do NOT give discounts unless you are buying in bulk. For purchases above US$300, I will automatically give a 10% discount from the cost of the items BEFORE shipping. For you to enjoy the discounted pricing, PLEASE WAIT FOR THE FINAL PAYPAL INVOICE which I have to amend manually. You will have to make your payment in a SINGLE invoice to quality for this.
What mode of payment do you accept?
STRICTLY via PAYPAL in USD ONLY. I DO NOT accept any other mode of payment at this time. Sorry. All payment(s) have to be made within 7 (seven) days from date of purchase. If you have a problem meeting this dateline, PLEASE INFORM ME BEFORE YOU HIT THE 'BUY NOW' BUTTON! We could work out some sort of payment plan. Just like you, I too have bills that I need to pay. So, I would really appreciate you being upfront about your lack of funds.
Do you offer any warranty?
No. I am not an agent with the Royal Doulton company. The items on sale here are from my private collection. Therefore, buyers, please be advised that you are buying the items "AS IS". With NO option for refund or return. Thank you.